Challenges of Public Administration in Developing Countries

Candranegara, I Made Wimas and Sedana, I Dewa Gede Putra (2017) Challenges of Public Administration in Developing Countries. In: PROCEEDING OF PAPER SUMMARY ICAS 2017: Challenges of Public Administration in Developing Countries. Fakultas Ilmu Sosial dan Ilmu Politik Universitas Hasanuddin, Makassar, Indonesia, pp. 140-144. ISBN 978-602-50825-0-4

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Abstract

Public service as one of the main functions of the government is as an effort to fulfill the needs of the community for the procurement of services that the community needs. Public service which is widely known with the bureaucratic nature and many complaints from the public of its customers, among others, due to still not paying attention to the interests of the community users. To further encourage the commitment of the government apparatus towards the improvement of the quality of service, so has been issued also Presidential Instruction No. 1 of 1995 on the Improvement and Improvement of the Quality of Government Apparatus Services to the Community. In the latest development has been issued also Decree No. 63 / KEP / M.PAN / 7/2003 on General Guidelines for the Implementation of Public Services. In order to realize Local Tax System based on Information Technology in Badung Regency Government especially at Local Revenue Service / Pasedahan Agung built an Information Technology Technology (IT) System of Local Taxation which is called Regional Revenue Management Information System (SIMAPATDA). In the research of Effectiveness of Policy Implementation of Revenue Management Information System at District Revenue Service (Dispenda) of Badung Regency, limited and focused implementation variables are on communication factor, resources, attitudes and target realization of regional income. In connection with the things that have been described above, the title of research on the Effectiveness of Policy Implementation of Regional Revenue Management Information System in the District Revenue Office of Badung Regency ". Thus the problems in this study can be formulated as follows: "How Effectiveness of the implementation of Regional Revenue Management Information System Policy in the Office of Revenue District Badung".

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